Library Surveillance Security Guard

Ready to suit up as a Library Surveillance Security Guard Requisition #249753 What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them. As a Library Security Guard, there is a high focus on customer service since you will be working with people all shift. What's in it for you? • Competitive hourly wage of $19.61/hr • Permanent position: Friday and Saturday 10000-1730 • We will invest in you, covering the costs of continuing education through GardaWorld Academy • Flexible schedules with various shifts available • Career growth opportunities at GardaWorld • Uniform provided at no cost Responsibilities for Library Surveillance Security Guard • Provide a visible security presence and patrol all floors during operational hours. • Control access at library entrances, operate metal detection gates, and welcome visitors. • Monitor security systems (CCTV, alarms, access control) and respond to incidents. • Collaborate with library staff, Community Safety Hosts, and Crisis Workers to maintain a safe environment. • Assist the public with information and directions in a professional manner. • Follow opening/closing procedures, including securing doors, elevators, and rooms. • Maintain visitor/contractor lists, logs, and reports of unusual occurrences • Address incidents, provide first aid, and coordinate with emergency teams • Write incident reports and communicate security concerns • Answer questions in person or by phone Qualifications for Library Surveillance Security Guard • Be authorized to work in Canada • Hold a valid Manitoba security license • First aid certification an asset • Exceptional customer service skills • Proficient in basic phone & computer skills • Strong customer service and communication skills (fluent in English). • Skilled in conflict de-escalation, trauma-informed safety, anti-racism, and cultural awareness. • Ability to remain calm and professional in emergencies. • Physically and mentally fit for duties. • Professional appearance and positive attitude This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you! Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.