Service Technician/Apartment Maintenance - Falls Church, VA

Join Kay Apartment Communities’ service team at our 197 -unit apartment community in Falls Church, VA . Kay’s service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents. The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer. Responsibilities • Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws. • Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested. • Service, repair, replace and install items such as: • Stoves, refrigerators, dishwashers, disposals, fixtures • Toilets, sinks, vanities, faucets, diverters • Drains (use of K-50, K-1500, K-38) • Electrical circuits, receptacles, switches and fuses • Light fixtures & ceiling fans • Countertops, cabinets and general carpentry • Window screens and blinds • Interior and exterior doors • Vinyl and ceramic floor covering • Complete service and repair requests in a safe, prompt and professional manner • Prepare apartments for move-in, on a specified schedule • Perform preventative maintenance tasks as required by the community • Maintain all company-owned equipment in good working condition • Perform other duties as assigned Requirements • Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work. • Experience in apartment turnovers • Adhere all to safe work practices • HVAC and CFC certifications preferred • Ability to work independently and professionally • Excellent organizational, communication and customer service skills • Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends) • Maintain a valid driver’s license and reliable transportation • Must have own hand tools • Bilingual in English and Spanish a plus Our exceptional benefits package • Medical, dental and vision insurance • Paid holidays • Vacation/sick leave • 401(K) retirement savings plan • Life insurance • Overtime pay • Annual bonuses • Rent discount • Training Pre-employment requirements Criminal background check Kay Apartment Communities is an Equal Opportunity Employer