Marine Operations Manager

Duties (NOT ALL INCLUSIVE): • Organize and supervise daily beach operations. • Managing daily set up and breakdown of the beach equipment. • Providing continuous training to staff and guests on use of watersports equipment. • Supervise, create, monitor, and enforce all standards, policies and procedures. • Ensure staff is delivering quality guest experience. • Assigning and delegating daily tasks to watersports team. • Providing safety briefs to guest going in the water. • Identifies and reports maintenance needs of watersports equipment. • Light maintenance of equipment and make recommendations for equipment replacement. • Provide a positive environment and motivate staff to achieve sales, superior guest service and promote RED. • Assist with Hobie Cat and Sailing lessons and training. • Assist with completion of dinghy training and record keeping of evolutions. • Promote weekly/monthly staff training in all aspects of the watersports center, sales, watersports and safety. • Adjust schedules for call outs and emergency time-off. • Create and manage beach butler service and cabana rental program. • Financial management of department P&L • Planning and execution of special events/promotions • Assist with dock management. • Community engagement efforts • Recruiting, hiring, onboarding and performance management. • Other projects and/or duties as assigned. Minimum Qualifications: • High School Diploma or its' equivalent from an accredited institution (Preferred) • Previous experience in customer service and/or equivalent work experience PLUS • Supervisor experience preferred Knowledge, Skills, and Abilities: • Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, in the water, and working alone. • Must be able to work various work settings such as exposure to sunlight and outside temperature. • Must be able to lift 50lbs. • Ability to establish and maintain effective working relationships with all persons contacted during the work. • Ability to read, interpret, and apply regulations and safe practices. • Ability to operate assigned equipment, read and interpret documents. • Ability to multi-task. • Ability to speak and write clearly and concisely. • Must be able to operate with little or no supervision. • Must be willing to work holidays, nights, and weekends. • Must have strong interpersonal skills and positive attitude.