Frequently asked questions.
Clear answers about how the service works, what we send, and how the relay inbox fits into the process.
How do I get started?
Create your account and confirm your email, then pay $25 once. After that, upload your resume and set your target roles, locations, salary floor, work authorization, sponsorship preference, and approval mode.
Can you apply to Google or Amazon?
No. TrustyApply cannot submit applications to Google or Amazon. If you want to pursue roles at either company, apply directly through its careers website.
Where do my applications go?
Straight to company career pages, with a receipt for every application. We do not use LinkedIn or Easy Apply, and we never ask for your personal email or job board password.
Which jobs do you apply to?
We match roles on company career pages using your target titles, locations, salary floor, seniority, and deal breakers. Past employers and companies on your blocklist are excluded.
Can you match remote and local roles?
Yes. You can set locations and choose a remote-only preference. Those preferences shape matching, and the listing location and any alternatives stay visible for your review.
Who checks what is sent?
You do. Applications are filled automatically from the resume and answers you give us, so keep them accurate and up to date. In Review mode you approve each application before it goes out; in Autopilot they are sent without waiting for you.
What if a form asks something you cannot answer?
We do not invent answers. If a question cannot be answered from your resume or saved answers, we ask you or skip that application.
How fast do applications go out?
Timing depends on the roles that match your preferences and on fresh listings. There is no fixed deadline. In Review mode, nothing is sent until you approve it.
Where can I track my applications?
The Applications page keeps each draft and application with its current state, source listing, answers, and receipt details.
What is a relay inbox?
It is a dedicated email address we create for your applications. Recruiter messages arrive there, stay connected to the application record, and can be forwarded to your personal email.
Do you need my personal email password?
No. Applications use the relay address as their contact email, and we never ask for your personal email or job board passwords. Replies can be forwarded to your personal email.
How does the 90-day guarantee work?
The 90 days start the day your first application is sent, and paused days are added back. If no employer asks you to a call, phone screen or interview for a job we applied to in that time, and we have sent at least 250 applications for you, email us within 30 days and we refund the $25. If we sent fewer than 250 because there were not enough matches, you still qualify. The terms have the full conditions.
When do I pay?
You pay $25 once when you join, half the regular $50. There is no subscription.
Can I pause the relay?
Yes. Use Settings to pause the relay. While it is paused, no new applications move forward until you resume it.
Still have a question?
Email the support desk at hello@trustyapply.com, or join the waitlist and we will write when accounts open.
Join the waitlist